The International Association of University Libraries (IATUL) invites you to attend the 37th Annual IATUL Conference in Halifax, Nova Scotia.

This year’s theme is Leadership in a Sea of Change, and reflects not only Nova Scotia’s location by the ocean, but also provides the opportunity to share cutting edge experiences and knowledge during this time of continuing change in the world of libraries.
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Thursday, June 9 • 10:30 - 12:00
Taking Library Liaison Faculty Teams from Good to Great!

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Liaison Librarians and liaison services are critical to the success of libraries and library services. Gone are the days when Liaison Librarians can spend the majority of their time selecting resources and teaching information literacy into undergraduate classes. In these critical times they need to be broad in knowledge, well connected, agile in nature and possess all-encompassing skills.

QUT Library has a liaison team model established in 2012 where Faculty Teams are assigned to the QUT International College and each of the 6 faculties within QUT. Within each team there are three lead roles - Learning and Teaching Lead, Research Lead, and Information Resources Lead.

Although this model was a success library staff highlighted that often plans and strategies were developed in isolation, skills gaps were an issue and too much time was spent on reporting.

In 2015 a further review of the Library Liaison Faculty Teams was undertaken to ensure Teams were still relevant and essential in an academic environment and addressing the needs of all stakeholders – students, academics and researchers. Achieving further success was paramount to ensuring a robust partnership with faculties and being able to achieve the University’s strategic ambition.

A comprehensive literature review identified the challenges and successes of national and international liaison roles and models. Broad consultation with key QUT stakeholders was undertaken where strengths, weaknesses, opportunities and threats for the Teams and their services were identified and discussed.

Thirty-four recommendations for change were identified, including:

  • Library Liaison Faculty planning cycle to align with faculty’s strategic planning cycle and target 1-3 faculty priorities;
  • The introduction of a blended learning lead role within teams;
  • Development of a skills audit to identify skills gaps and also champions within roles;
  • Sharing of skilled staff across faculty teams;
  • Assigning teams to Divisions within the University as well as Faculty;
  • Rationalisation and simplification of reporting.


Kim Lewin

Kim is employed as the Associate Director, Client Services and Learning Support in the Library at Queensland University of Technology (QUT) in Brisbane.Kim's interests include designing better user experiences, library space & design, educational technology, and workplace learning... Read More →

Thursday June 9, 2016 10:30 - 12:00
CHEB: C170 5793 University Ave

Attendees (7)